Moving to a Pro-Active Code Enforcement Model to make our community cleaner, safer and healthier

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The Pro-active Code Enforcement (PACE) program began in 2005, in an effort to assist residents of the historic East Town Neighborhood with community improvement issues.  Traditionally, the code enforcement/neighborhood inspections division operated on a complaint-driven basis, with limited opportunities to provide door-to-door inspections. With the invitation from East Town to evaluate each property, inspections staff developed the PACE program, but the availability of this program was limited.

In September 2014, the Neighborhood Inspections Division, with a staff of 5 full-time inspectors, began shifting from a complaint-based model of code enforcement to a more pro-active one.  Utilizing the Mobile 311® technology, inspectors are now able to conduct a windshield survey in their assigned areas, documenting both structural and non-structural violations such as overgrown grass, tree debris, inoperable/unregistered vehicles, accumulations of trash and other debris and exterior building issues such as peeling paint, rotting boards, and unsafe conditions.  Property owners and/or tenants, depending on the violation, are then notified by the inspector in writing of exactly what the violation is, what is necessary to correct it, and are given a deadline in which corrective measure are required.  In many cases, corrections can be made within a few days.

Inspections staff will work with those who show a good faith effort to comply.  A variety of programs, such as Rolling in Rock Hill, housing rehab, and demolition are offered to qualified owners.

Windshield Map

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