Department News


Jan 2012:

Innovation and evolution of city cmputing infrastructure. In fiscal year 2012/13,

ITS is working on several concurrent projects, including but not limited to:                     

 RH WEB page clip          

• Upgrade of the city’s public web sites

 Tech Tools Icon   • Internal Work Order Management 

& Asset Tracking System



Window 7 Logo


• Operating System migration project for upgrading to Microsoft Windows 7 & 8 OS platforms

 Exchange Logo  

• Email migration project to Microsoft Exchange 2010

 DataVoice Logo  

• Bringing the new DataVoice Outage Management 
System (OMS) and the new Interactive Voice 
Response (IVR) system online

 Wireless tower icon  

• Audit and tuning of the City’s WiFi services mesh




April 18 2013:  

The ITS Department will help co-sponsor this year’s regional 2013 Technology Summit – Digi2020 that will be held in Charlotte NC. This is a collaboration with regional local/county governments and school districts to highlight trends, innovations and advancements in technology.

Digi2020 logo